General

Please read these Terms and Conditions carefully as they apply to the provision of all services by Unique Births (referred to as "we," "us," or "our") to you (referred to as "you" or "your"). By booking any of our services, you agree to these terms.

If you have any questions about your rights under these terms or require further clarification, please contact us before proceeding with your booking. If you do not agree with these terms, you will not be able to access our services.

To proceed with a booking, you must:

• Be at least 18 years old.

• Reside in the United Kingdom.

These Terms and Conditions, along with any Key Details Form, form the agreement between you and Unique Births. In case of any conflict, the Key Details Form will take precedence. Any special requests or variations to these terms must be agreed upon in writing and included in the Key Details Form.

You are not permitted to transfer your rights or obligations under these terms without our prior written consent.

Booking Process

Online Bookings

1. Complete the online Booking Form and agree to these Terms and Conditions before submitting your order.

2. Payment must be made in full at the time of booking using our accepted payment methods (PayPal or bank transfer).

3. Once payment is received and cleared, we will confirm your booking via email, attaching the Key Details Form and these Terms and Conditions for your reference.

Telephone and Face-to-Face Bookings

1. You will be provided with a Booking Form, attaching these Terms and Conditions.

2. To confirm your booking, you must:

• Sign and return the Key Details Form.

• Pay in full (we accept PayPal, bank transfer, or cash for in-person bookings).

3. Once payment is received and cleared, we will confirm your booking via email or post, depending on your preference. The agreement becomes binding upon this confirmation.

Price and Payment

1. Payment is required in full at the time of booking unless otherwise agreed in writing.

2. In some cases, we may allow split payments; however, all payments must be completed at least 24 hours before the first session.

3. If there are any errors in the displayed price or confirmatory correspondence, we will notify you and offer the option to cancel or proceed at the revised price.

4. If the services have already commenced and you choose to discontinue, you will only pay for the services already delivered.

Services

1. Services will be delivered at an agreed-upon location, such as your premises, a public venue, or a private facility.

2. We will provide all services with reasonable care and skill, ensuring the highest quality standards.

3. If you have concerns or complaints about the services provided, please contact us immediately so we can address them.

4. Certain services may involve physical activities, such as practicing positions or massage techniques. It is your responsibility to consult with a healthcare professional before participating.

5. Photography or video recordings may be taken during sessions for marketing purposes. If you do not wish to be featured, you must notify us in writing within seven days of the session.

Cancellations and Refunds

Your Right to Cancel

1. If you need to cancel a booking and provide at least three weeks’ notice, you are entitled to a full refund.

2. If you provide less than three weeks' notice, we will attempt to reschedule your session. If rescheduling is not possible, you will not be entitled to a refund unless we are able to fill your booking slot with another client.

3. Group services require a minimum number of participants. If this number is not met, we will notify you at least one week in advance and offer either an alternative service or a full refund.

Our Right to Cancel

1. We reserve the right to decline or cancel bookings at any stage. If we cancel before services commence, you will receive a full refund. If we cancel after services have commenced, we will refund you for any undelivered services.

2. If unforeseen circumstances prevent us from delivering services within 30 days of the scheduled date, you may cancel the agreement and receive a full refund.

Limits of Liability

1. Our services provide emotional and practical support only; they do not constitute medical care, advice, or assistance. Any medical issues should be directed to a qualified healthcare professional.

2. We do not accept liability for any medical complications experienced by you or your baby.

3. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence or for damage to your property caused by our fault.

4. We are not responsible for any business-related losses you may incur as a result of using our services.

Statutory Rights

These Terms and Conditions are designed to comply with all relevant UK consumer laws, including the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013 and the Electronic Commerce (EC Directive) Regulations 2002. Nothing in these terms affects your statutory rights.

Confidentiality

We respect your privacy and will not disclose your details to third parties without your consent. For further details, please refer to our Privacy Policy.

Intellectual Property

All materials provided during our services remain the intellectual property of Unique Births. You are not permitted to reproduce, distribute, or use these materials for commercial purposes without prior written consent.

Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.